Refund Policy
Last Updated: 2025
Pretty Pop Sips understands that plans can change. This Refund & Cancellation Policy outlines how cancellations and refunds are handled for booked events.
Booking Deposits
To secure an event date, a non-refundable deposit is required at the time of booking.
This deposit holds your date and covers administrative and preparation time.
Cancellations by the Client
If you need to cancel your event:
More than 14 days before the event:
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The deposit is non-refundable, but no additional payment is required.
7–14 days before the event:
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The deposit is non-refundable
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50% of the remaining balance is due
Less than 7 days before the event:
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The deposit is non-refundable
-
100% of the remaining balance is due
This covers loss of date availability, supplies purchased, and preparation time.
Rescheduling
If you need to reschedule:
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Requests made more than 14 days before the event may be moved to a new date (subject to availability).
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Requests made within 14 days are treated as cancellations and follow the policy above.
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The original deposit transfers one time only to the new date.
Cancellations by Pretty Pop Sips
In the rare event Pretty Pop Sips must cancel due to illness, emergency, extreme weather, or circumstances beyond our control:
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You will receive a full refund, including your deposit
or -
You may choose to reschedule at no additional cost
We will never cancel a confirmed event without prompt communication.
No-Shows
If the client fails to show up or provide access to the venue/location at the scheduled time, the event is considered a cancellation with no refund, and the full balance is owed.
Contact Us
For questions or changes to your booking, please contact us:
Pretty Pop Sips
Rochester, Michigan
Email: prettypopsips@gmail.com